FAQ

OTOGRAPH is a unique Business Behavioral Analysis (BBA) machine learning software. It is based on counterterrorism AI technology, commonly used by western intelligence and law enforcement agencies. By extracting and analyzing data from all company’s endpoint devices, OTOGRAPH is able to determine the normal digital behavior baseline of each individual in the organization and to detect anomalies from this baseline, anomalies that might indicate a potential breach of trust, ethical or negligent misbehavior or any other potential significant risk, originated by employees. OTOGRAPH is a “trust machine” that enables business leaders to verify if the people they mostly trust are deserved to be trusted.

OTOGRAPH is extracting data from all endpoint devices that are connected to the company’s network – whether physically, wirelessly or remotely. The data is processed and analyzed to learn and to reveal the unique digital behavioral pattern of the organization as a whole and of every individual. Once characterized, OTOGRAPH sets baselines of normal patterns for each, and constantly searches for anomalies – deviations from those patterns. The anomalies are detected automatically and instantly, categorized by their type of risk and being pushed as alerts to the business leader’s dashboard. OTOGRAPH is constantly learning and calibrating the normal patterns and their thresholds, to minimize the number of false alarms.

 

Many types of organizational risks can be detected in advance by identifying their preliminary typical signs on people devices. Every breach of trust and every kind of ethical misbehavior have their unique typical signs and many of those signs are leaving digital traces that can be detected by OTOGRAPH. They include: workplace embezzlement and theft, leaking or stealing trade secrets and confidential files, abusive supervision and bullying, sexual harassment, phishing and cybercrimes, talents poaching, customers’ solicitation and loss of productivity. Many of those risks are existential to the business and if realized before being thwarted, they might bring its collapse.   

OTOGRAPH is extracting and analyzing data from all endpoint devices that are connected to the company’s network – whether physically, wirelessly or remotely. That means office and home workstations, laptops, tablets, smartphones and servers. Those devices – whether owned by the company or by the employees, whether used in the office, at home, in the car or in a coffee shop – are much more vulnerable today than ever to phishing and cybercrimes. Employees are using their devices all day long, mixing work with personal use. They install all kind of apps, open files from many sources and share information while jumping over between their professional apps and their private ones and while being connected sometimes to remote unsecure Wi-Fi networks. OTOGRAPH can extract and analyze everything that is activated, utilized, transferred and measured through those devices, to provide maximum protection to the business. The business leader has full control to select which data to track and which to exclude, which is analyzed anonymously and which is identified. It is all based on the company’s policy, state regulation and employee’s consent. OTOGRAPH is presenting spectrum of alerts accordingly and in any event, provides sufficient tools to enable business leaders to decide if to go into deeper scrutiny.    

The OTOGRAPH system is comprised of three components:

  • The Business Behavioral Analysis (BBA) unit that includes the system algorithms, customer rules and reports generator
  • OTOGRAPH Agents, installed on endpoint devices (workstations, laptops, tablets and smartphones), extracting data continuously and autonomously and communicating with the BBA unit
  • OTOGRAPH BI executive dashboards that enables the business leader to manage the system, to select or exclude tracked data, to gain a bird’s-eye view in real time in every selected index and parameter and to receive pushed alerts

The BBA unit can be set-up on customer servers (Virtual Machine set-up) or on cloud storage (whether customer’s cloud or OTOGRAPH’s cloud) or on special OTOGRAPH HP appliance (“plug & play”) integrated with network. Most customers prefer the HP appliance model to have better control and isolation of the stored data. The OTOGRAPH agents are installed physically on all the analyzed endpoint devices, by the administrator or the customer’s IT service subcontractor. Customer special rules, if required, are determined in advance and uploaded by OTOGRAPH service teams. Implementation, education and training are all part of the set-up process, led by OTOGRAPH service teams.

All the data stored on OTOGRAPH server is encrypted and only authorized executives, named by the customer, can get access to the data and the dashboard. As specified above, the business leader has full control to select which data to track and which to exclude, which is analyzed anonymously and which is identified. It is all based on the company’s policy, state regulation and employee’s consent. Data is stored as long as the customer might need it and in accordance with company’s policy, state regulation and employee’s consent.

OTOGRAPH service teams are helping administrators and IT teams at the customer side, to set-up and implement the software. Ongoing service support is provided by email support@OTOGRAPH.com or by telephone +1(561) 870-0440 Mon-Thu between 9am to 5pm GMT. The software will be automatically updated as long as the contract is valid.

The payment for OTOGRAPH is based on a SaaS pricing model, meaning that customer is monthly charged per analyzed user. Implementation and set-up fees are also charged according to the number of analyzed users.  

Customers have full control to select which data to track and which to exclude, which is analyzed anonymously and which is identified. It is all based on the company’s policy, state regulation and employee’s consent, wherever it is mandatory required. OTOGRAPH is presenting spectrum of alerts accordingly and in any event, provides sufficient tools to enable business leaders to decide if to go into deeper scrutiny, based on legal advisory. All legal precedents (including from the EU and the U.S.) recognize the right of employers to take some measures to ensure that the company interests and reputation are not compromised by their employees, whether intentionally or unintentionally. OTOGRAPH can assist companies, which are obliged to comply with certain privacy regulations, to exceed the compliance standard by strengthening their data control and IT security capabilities in all analyzed devices.